Providing MSP Companies a Phenomenal IT Support

We focus on helping your business to grow, reduce overheads and improve efficiencies by adopting the technology, strategy and support that is right for you. We are a fully managed it service provider.

We Specialize in IT Business

Providing MSP Companies a

We believe we can provide the best end user client experience when it comes to support. We don't just provide helpdesk support for your clients, but we take it to the next level by fully engage with your clients from project needs, hardware purchase and even consultation. Once the new client onbaording is complete, we will manage the rest entirely from A - Z so you can focus on new sales opportunity.

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Phenomenal IT Support

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We Solve Problems

Related toIT

Infrastructure..

 

Complete IT Management

Leave all your business' technology needs to the experts.

Always Available

We're always here to help - 24 hours a day, seven days week.

Affordable
Costs

Receive an easy-to-read bill for your services with no surprises.

IT Support

Efficient and reliable IT outsourced support services

17 years of experience helping people for best solutions

Why Choose Us

 

Deep MSP
Experience

We understand what it takes to run successful MSP and client's support satifiscation is key to success. We are channel only provider and we represent you

Helpdesk
Expertise

We are committed to providing rapid response time for your clients within matter of minutes with our teir 2 and tier 3 engineers on first contact.

Advanced
Technology

We use most of the top solution used by other MSP to deliver exceptional service to clients including reports, proactive maintenance, and cybersecurity.

Rapid Value
Creation

Standard pricing for successfull MSP is between $200-$400 per seat. We consume most of the standard stack cost for you to have higher profit margin.

We have everything

youneed

 
remote-services

Remote Support
Services

Everyone is busy running here, there, and everywhere. You don’t always have time, when experiencing a technology issue, to pack up your computer and drive it across town to a computer repair shop.

VIew Service
cloud-computing

Fast Cloud
Services

IT Service Depot wants to change the way you do business. Our cloud services in Sterling, VA are making solutions available to small business owners that were once only available to large corporations.
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troubleshooting

Troubleshooting &
Repair

IT Service Depot knows that you need your devices and networks in working order to support all of your business and personal needs. We are able to accurately diagnose the problem and create a plan to get your technology issues solved the first time.

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information-technology

Managed IT Business & Solutions

Many business owners truly want to reduce the number of technology headaches they incur because they know that they are not getting the most out of their technology investment.

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disaster-recovery

Data Backup &
Recovery

IT Service Depot does not want you to become a statistic due to data loss. Every business and home needs to be prepared when it comes to data protection by having an adequate and tested data backup service and recovery solution in place.

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data-management

Mobile Device Management Service

Mobile devices easily connect us to friends and family, but they also make us more connected to our job and, at times, give us the flexibility to answer emails or close a deal from anywhere (remotely).
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Business Service

 
  • System Design and Implementation
  • Computers, Printers, & other Hardware
  • Networking Solutions
  • VOIP Telephone Systems
  • Backup, Virus Protection, and Security
  • Maintenance & Troubleshooting

PhoneSupport

Our technicians know your system perfectly, a question, an advice, they are at your disposal by phone

Remote Intervention

95% of requests are processed remotely, our handling tool is fast, efficient and secure
YEARS OF EXPERIENCE
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We don’t just support IT, we help businesses grow!
 

We focus on helping your business to grow, reduce overheads and improve efficiencies by adopting the technology, strategy and support that is right for you. We are a fully managed it service provider.

  • System Design and Implementation
  • Computers, Printers, & other Hardware
  • Networking Solutions
  • VOIP Telephone Systems
  • Backup, Virus Protection, and Security
  • Maintenance & Troubleshooting

Core IT Service Starter Bundle

 

Phenomenal Support Team

  • Live Chat Support M-F8am-6pm
  • Connect instantly from desktop icon or any phone
  • Average response time is less than 60 seconds
  • No escalation. Always answered by teir2 & teir3
  • Email support with monthly ticket summary

Phenomenal Support Team

  • Live Chat Support M-F8am-6pm
  • Connect instantly from desktop icon or any phone
  • Average response time is less than 60 seconds
  • No escalation. Always answered by teir2 & teir3
  • Email support with monthly ticket summary

Additional Benefits

  • Dedicated project manager for your clients
  • Limited client's vendor management
  • Assigned techs to specific clients to improve relationship
  • Weekly PC cloning service using client's NAS drive at no additional cost
  • Microsoft Teams communication between you and our engineers

Additional Benefits

  • Dedicated project manager for your clients
  • Limited client's vendor management
  • Assigned techs to specific clients to improve relationship
  • Weekly PC cloning service using client's NAS drive at no additional cost
  • Microsoft Teams communication between you and our engineers

When it comes to barbequing, there are two main schools of thought for the techniques that you can use. Freshly scrambled eggs with applewood smoked bacon - are amazing!

 

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LISSA DURBIN

Client

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